Guyche features
Everything you need for exceptional customer experience.
Powerful capabilities in an interface your team feels comfortable with from day one.
1
Messaging and collaboration
- Unified inbox
- Real-time messaging
- Typing preview
- Saved replies
- Internal notes
- Archive and search
2
Artificial intelligence
- AI agent
- Reply suggestions
- Conversation summary
- Sentiment analysis
- Quality control
- Multi-source knowledge
3
Management and security
- Roles and permissions
- Multiple websites
- Audit events
- Encrypted messages
- Visitor forms
- API and webhooks
4
Growth and analytics
- Online visitors
- Conversation funnel
- Agent analytics
- CSAT
- Report exports
- SLA targets